Help someone keep their proof
Start with the person’s state letter. Ask what it requests and when it is due.
Ask before sharing
Get the person’s consent before you handle or share a document. Use only what is needed. Do not ask for a Social Security number here.
Check one month at a time
Help the person list work, pay, school and service for each month. Check if an exclusion or hardship may apply. Follow the state’s own steps.
Use the public tools
The screener and month check work without an account. Nothing typed into those tools is saved. The state directory links to official help.